F.A.Q.

Where do you ship from?

We ship from Canada.

Do you ship to my country?

We ship worldwide.

Are these products approved by the FDA?

Absolutely not.

Do you offer refunds?

We offer refunds if the package is either lost or damaged in transit.

How long does it take to receive my order?

For orders placed for the USA please expect 5-10 business days. For the rest of the world it can take up to 15 business days.

Is there a tracking number?

Unfortunately we ship without tracking to avoid delays in customs.

Why can’t you accept credit cards?

Due to the nature of our products our credit card processors refuse our business. We do not expect this to change anytime soon.

Do you offer further discounts for larger volumes?

Yes we do. Please send us an email with the details of your desired purchase at: info@nicotineland.com